Linkus Apps

Setting Your Presence and Status in the Linkus App

presence status available busy DND away Linkus

Introduction

Presence lets your colleagues see whether you're available, on a call, away, or busy — and lets you control how incoming calls are handled. This guide covers setting and understanding presence in the Linkus app.

Presence statuses available

Status	What it means	Call behaviour
Available	You're at your desk and ready to take calls	Calls ring normally
Busy	You're occupied and prefer not to be disturbed	Calls ring but show you as busy on colleagues' BLF
Away	Away from desk temporarily	Calls ring normally (unless forwarding is set)
Do Not Disturb	Do not interrupt — no calls	Calls go to voicemail or failover
On a call	Automatically set when you're in an active call	Set by the system, not manually

Setting your presence in Linkus Mobile

Open the Linkus app.
Tap your profile picture or initials at the top of the screen.
Tap your current status.
Select a new status from the list.

Setting your presence in Linkus Desktop

Click your avatar / profile photo in the top left or top right of the app.
Click your current status.
Select a new status.

Seeing colleagues' presence

In Linkus, tap/click Contacts or Directory. Each colleague's entry shows their current presence status with a coloured indicator:
- Green = Available
- Red = DND or On Call
- Yellow = Away or Busy
- Grey = Offline / not registered

This allows you to see at a glance whether a colleague is free before transferring a call to them.

BLF (Busy Lamp Field) on desk phones

If your Yealink phone has BLF keys configured for colleagues (set up during provisioning), the key lights up:
- Off: Colleague is available
- Solid red: Colleague is on a call
- Flashing red: Colleague's phone is ringing (incoming call)

To pick up a ringing colleague's call using BLF: press the flashing BLF key.

Automatic status changes

When you answer a call, status automatically changes to On a call.
When the call ends, status returns to your previously set presence.
DND must be manually set and manually cleared.

Tips

Set Away when leaving for a meeting so colleagues know not to transfer calls to you.
Set DND only when you genuinely don't want any interruptions — colleagues in Linkus will see you as DND and may try to contact you by other means if urgent.
If you leave for the day without setting presence, colleagues can still see the extension as unregistered (grey) once Linkus disconnects.

Summary

Tap your profile in Linkus to change your presence status. DND silences calls to voicemail. Available, Busy, and Away are visible to colleagues in the contacts list and on BLF desk phone keys.