Logging In and Navigating the Yeastar P-Series Cloud Admin Portal

Introduction

The Yeastar P-Series Cloud Edition admin portal is the web interface where you manage your entire phone system. This guide explains how to log in and navigate the main sections.

Logging in

Your portal URL and login credentials are in the Welcome Document provided when your system was set up. The URL follows this format:

https://yourcompany.ukycm.yeastarcloud.com

Use the admin username and password from your Welcome Document. If you cannot find it, contact your reseller and ask them to resend it.

Main navigation areas

Extension and Trunk

Where you manage:
- Extension — create and configure user extensions
- Trunk — add and manage SIP trunks connecting to your phone provider

Call Control

Where you manage:
- Inbound Route — control where inbound calls go when they arrive
- Outbound Route — control which trunk is used for outbound calls and who can make them

Call Features

Where you manage:
- Ring Group — ring multiple extensions at once for a team
- IVR — interactive voice menus ("Press 1 for Sales")
- Queue — hold callers in a waiting line
- Conference — multi-party conference rooms
- Voicemail — manage voicemail settings per extension
- Business Hours — define your working hours schedule
- Holiday — add bank holidays and closure dates

Auto Provisioning

Configure and manage IP phones centrally. Add phones by MAC address and they configure themselves automatically when plugged in.

PBX Settings

System-level configuration including:
- Voice Prompt > Custom Prompts — upload recorded audio files for use in IVR and announcements
- Feature Codes — view and customise dial codes

Reports

View and export:
- CDR (Call Detail Records) — full log of every call
- Call Recording — access recorded calls
- Statistics — call volume and performance data

Tips

• Use the search bar at the top of the portal to jump directly to any setting.
• Changes only take effect after clicking the orange Apply button that appears after edits.
• The portal refreshes extension and trunk status every 30 seconds.

Summary

Log in using the credentials from your Welcome Document at https://yourcompany.ukycm.yeastarcloud.com. The key sections are Extension and Trunk, Call Control, Call Features, and Auto Provisioning.