How to Set Do Not Disturb (DND) on Yeastar P-Series Cloud Edition

Introduction

Do Not Disturb (DND) stops all incoming calls from ringing on your extension. Callers are redirected to voicemail or the extension's failover destination. It's useful when you need focus time or are away from your desk.

Enabling DND from your desk phone

Yealink phones

Press the DND soft key on the phone screen. The screen shows a DND icon and the phone no longer rings.

Using feature codes:
- Enable DND: dial *74
- Disable DND: dial *074

Enabling DND in Linkus Mobile or Desktop

1. Open Linkus.
2. Tap your profile/avatar at the top.
3. Change your Presence status to Do Not Disturb.
4. To return to normal, set presence back to Available.

Configuring DND behaviour from the admin portal

An admin can configure what happens to calls when an extension's DND is active:
1. Go to Extension and Trunk > Extension and click the extension.
2. Click the Presence tab.
3. Select the Do Not Disturb state.
4. Set the call handling rule — typically forward to voicemail.
5. Click Save and Apply.

What happens to calls when DND is on

• Internal calls: go directly to voicemail (if enabled) or play a busy tone.
• External inbound calls: routed to the DND destination configured in Presence settings.
• Ring groups: the DND extension is skipped — other members still ring normally.

DND vs Call Forwarding

Use DND when you want calls to go to voicemail. Use Call Forwarding when you want calls to reach you on a different device.

Tips

• DND is per-extension. Enabling it on one extension does not affect others.
• If a user's phone never rings and they don't know why, check their DND status — it's a common accidental activation.
• Ring groups skip DND members, so a DND extension won't hold up calls to the rest of the team.
• Enable DND: *74 — Disable DND: *074

Summary

Enable DND with *74 from any phone, and disable it with *074. Set DND behaviour per presence state in the admin portal under Extension > Presence tab.